Hi I am having problems sending or receiving picture texts on my Evo. Never had any issues until a few days ago. I don't know what is different. I am using the stock text messaging app. When ever I receive a picture text all is says is that it is downloading and then nothing. About 15-20 minutes later I get an error message generic network failure. Same thing happens when I send a pic. It says after multiple attempts you message could not be sent. It is doesn't matter the carrier. My wife is Sprint I have friends on both Verizon and AT&T and it is all the same I have tried sending something to all of them. Is there a permanent fix that does not require factory reset? I don't want to lose everything. Thanks in advance.
Sorry for the inconvenience. Make sure Wi-Fi is off and update the profile and power cycle the phone. Try to send picture/s. Let me know.
I have tried it with wifi off with wifi on. 4G and 3G. I have updated profiler, firmware PRL, I have tried turning it off taking out the battery all of the above. Not sure why this is happening. It worked fine until about Friday. Then it stopped. I even went in and cleared out the data from as many apps as I could to see if maybe one of them had something in it. I know that one was a long shot but I was trying everything.
yes from what I can tell. I can send regular text messages with no problems. I can get on-line web browse get on any apps I have. Watch netflix. I can do everything else except picture text. Wifi works and 4g where available works as well. I can't explain it.
Can you change the picture settings(Resolution and Quality). Put resolution to 3M and Quality to Fine and take a picture and then send a picture text. Let me know.
send the picture text to yourself. that way you know for sure it didnt work and didnt just get delayed somehow to another person.
I to am having this problem and Sprint sent me an email telling me to update my profile and I have done that at least 5 times and still nothing everytime I send a mms with my EVO a code 9000 pops up and says I have restricted acess to this function on this phone. Then when I update my profile it sends a text that says //voice check and I have no clue what that means.
I wonder if you have picture mail blocked on your account? Can you send me a private message and once I get your message, I will reply back to get more information from you.