Showing results for 
Search instead for 
Did you mean: 

EVO 4G Video + Audio sync issues


EVO 4G Video + Audio sync issues

Help! I can record a video with no problem, but during playback-- it often skips frames (then the audio is lagging a few seconds behind). Has anyone had a similar problem or know how to remedy this?


EVO 4G Video + Audio sync issues

What software version is your phone running? (menu>settings>about phone>software information>software number) There were quite a few reports of this issue on the previous software releases.

Also, you can check available memory@ menu>settings>SD&Phone storage>internal phone memory.  If you don't have enough intermal phone memory it can cause issues as well.

Community News

Sprint S.M.A.R.T Agents
Sprint S.M.A.R.T Agent are here to help Monday through Friday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat