cancel
Showing results for 
Search instead for 
Did you mean: 

Evo phone no longer syncing

Go to solution
Journeyman

Evo phone no longer syncing

My phone stopped syncing with everything. Gmail and other apps all show last sync Jan 31. If I press sync now in Gmail for instance nothing happens. If I go to settings > Accounts & Sync > Sync All, again nothing happens even though all the apps are checked. Now I was playing around with the phone settings trying save battery life and I may have somehow turned off something that impacts the sync function. How do I get it to sync?

4 REPLIES 4
GrandMaster

Re: Evo phone no longer syncing

did you by chance disable any apps recently? im going out on a limb here but im thinking you might have disabled something in apps-all that is probably the cause of this..

*********************************************************
I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
Journeyman

Re: Evo phone no longer syncing

Well I fixed it but I'm not exactly sure what the problem was. If a near full SD drive could cause it then maybe that was it. I was almost out of space so I deleted a large app. Then I uninstalled the gmail app and reinstalled it. After that it synced fine. So if a full drive wasn't the problem then maybe I somehow disabled gmail and the act of removing it then reinstalling gave me an active install.

GrandMaster

Re: Evo phone no longer syncing

on this old phone yah it happens..personally any built in app that you dont use i would disable it..scratch that..uninstall any updates on it THEN disable it..clears up a ton of space..if you dont have a sd card in there i would get one..then move whichever apps you DO use that are larger than the average app over to the sd card..it doesnt move the entire app but the majority of the data is moved over..the phone will go into a type of safe mode when you get to close to running out of room..its trying to save that last bit of space so that you can do the basics with it still.

*********************************************************
I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
Master

Re: Evo phone no longer syncing

StevesOnlineCommunityName,

I'm glad to hear it was fixed. Any additional questions or concerns please let us know.

Dania

Social Care

Community News

Need Help? 
Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base.
If you have an account question you can create a post and one of our Social Care Agents will help you.
If you need immediate assistance please visit Sprint Chat