In all fairness I did try to mention the service & repair in each post of this discussion because they deal with hardrelated problems where we do not, and my initial impression of a touchscreen failure certainly seems like it may not have been too far off.
again...as an IT Security Pro... taking my phone to a techwould be a no no for me...
is there any other way backing up the txt messages from my phone? without d/ling an app?
maybe thru drag and drop from my phone to a pc?
are the txt messages and phonebook in a hidden folder i can drag and drop info?
thanks you much for all your help guys .. much appreciated!!!