ForumTopicPage
cancel
Showing results for 
Search instead for 
Did you mean: 

HTC Evo 4G - Touch screen stops responding

Highlighted
Journeyman

HTC Evo 4G - Touch screen stops responding

Hello-

I'm wondering if anyone else has had any issues with the touch screen/phone stop responding while in use? I can be in the middle of a text, activating my camera or even try to move about the phone and for no reason the phone will stop responding, fade and go to sleep mode! Today it did that while I was in the middle of a text and the phone completely shut off and stopped responding which left me with no other choice but to keep my fingers crossed and remove the battery and hope it would come back on...which it did. Anyone know how to stop this from happening??

2 REPLIES 2
Master

Re: HTC Evo 4G - Touch screen stops responding

So sorry that you're having issue with device touchscreen! Have you tried recalibrating the touch input? To do this follow this path:

Settings> Languages and Keyboard> Touch Input> Text Input> Calibration Tool. Let me know.

Abe

GrandMaster

Re: HTC Evo 4G - Touch screen stops responding

did the power button work at all when you tried to get the screen back on?

*********************************************************
I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
Community News

Need Help? 
Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base.
If you have an account question you can create a post and one of our Social Care Agents will help you.
If you need immediate assistance please visit Sprint Chat