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MMS Error Message:unable to send message. Retrying. Generic network failure

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Journeyman

MMS Error Message:unable to send message. Retrying. Generic network failure

Hi Everyone,

Around 7pm, I started having trouble sending and receiving mms. I noticed it because I was trying to attach & send out my daughter's birthday party invitation and it wouldn't work. So I tried sending other photos and slide shows but they did not work either. I looked online and came across several solutions but none of them worked.

I tried:

  • Going to my settings, applications, messaging and clearing out all the data
  • Restarting the phone in safe mode
  • I verified that I didn't have any data blocks or restrictions on my account or phone
  • I tried sending them in 3G
  • I tried sending them in 4G

The error messing I keep getting whenever I try is, first it with, picture is too large, then it says compressing. After that it sets up like normal and I select the recipient. Then I get a error message back that says; unable to send message. Retrying. Generic network failure. It has a icon next to it of a envelope with white exclamation point inside of a red triangle.

I have a HTC Evo 4G, if anyone has had this issuse and found a sucessful resolution please share it with me. I would greatly appreciate it.

Thanks,

Tea

1 REPLY 1
Wizard

MMS Error Message:unable to send message. Retrying. Generic network failure

There was a Sprint network outage last night for about an hour.  It's fixed.

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