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Radio Interface Shortage

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Journeyman

Radio Interface Shortage

I keep getting this error message - not sure what I need to do.  Hoping there is something I can reset to fix to avoid the repair shop and being without a phone for a day. 

I bought two of these phones - hubby's always has service and mine may show no service in different areas.....I think I have the "lemon" phone.

Thanks

1 REPLY 1
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Wizard

Re: Radio Interface Shortage

Hi dmsdmA,

I am sorry to hear to hear that you are getting a Radio Interface Shortage error. Have you backed up all your data and attempted a factory data reset? Please keep in mind that completing these steps will restore you device to factory default settings. If you are uncomfortable completing those steps, I would suggest taking the device into a Sprint S&R center and have the issue resolved by a technician.

Thanks for your time.

Yahkie W.

Sprint Social Care Team

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