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do i have a problem with the phone or the battery

Journeyman

do i have a problem with the phone or the battery

I have the HTC EVO, which I've had since July 2010. 

Lately, I've had problems charging my phone.  When I put the phone on the charger I'll go to bed, the battery life is about 64, and when I wake up in the morning it will be about 70 to 75 percent charged.

I bought a new battery and a new charger, just today I plugged it up at 3:29 and right now it's up to 70%.  I'm not sure what I should do at this point.  Any suggestions?

Thanks,

Angela

4 REPLIES
Journeyman

Re: do i have a problem with the phone or the battery

What kind of charger are you using? If it is a usb type charger, it will take longer for the battery to charge. I would suggest a travel charger.

Master

Re: do i have a problem with the phone or the battery

Sometimes it's the phone itself as in the charging port, or it can be software as well.  Sprint Technicians at our Service and Repair Centers can do a "hands-on" evaluation to determine the root cause.  Just click on the "Find a Store" link at the top of this page to locate a repair center.  Make sure to filter your search by check marking "

Tom

Highlighted
Journeyman

Re: do i have a problem with the phone or the battery

Tom, I posted a question in a different thread. Think you can give it a read and a response?

GrandMaster

Re: do i have a problem with the phone or the battery

it would help if you pasted a link so he could just jump over there to look at it.

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