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"Network error" when check e-mail over wifi

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Journeyman

"Network error" when check e-mail over wifi

My new Evo will not check e-mail (Yahoo, Gmail, other imap) when connected to wifi only (mobile network turned off).  Is there a fix for this or am I doing something wrong?  Browser works fine, phone is connected to wifi network.

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2 REPLIES
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Sprint Product Ambassador

Re: "Network error" when check e-mail over wifi

Have you tried multiple different WiFi networks?  Can you check email on other devices connected to this WiFi network (like your laptop)?

Product Ambassador, long time Sprint employee
Journeyman

Re: "Network error" when check e-mail over wifi

Thanks - you are right, the wifi network was the problem.  I was finally able to try to connect with another wifi network, and everything worked perfectly (including email).

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