Troubleshoot common issues on your HTC EVO 4G If you can't get your EVO to turn on Know why you cannot view some attachments on your HTC EVO 4G EVO screen goes dark while you're using it Perform a soft reset on your HTC EVO 4G Troubleshoot Qik Video Chat update for your HTC EVO 4G Stop applications from running in the background on your HTC EVO 4G Know why you might get poor GPS signal on your HTC EVO 4G Troubleshoot if installed apps do not appear in your download list Troubleshoot if your HTC EVO 4G shows Unable to save file to SD card error Problems setting up your email account on your HTC EVO 4G Troubleshoot if audio and visual is not synchronized for some channels in Sprint TV on their HTC EVO 4G Troubleshoot an issue when your HTC EVO 4G powers off and on when accessing the camera Know why your HTC EVO 4G heats up when charging the battery or making long calls
Set Up Program your HTC EVO 4G Improve the battery life on your EVO Set up your Contact Card on your HTC EVO 4G Pair your HTC EVO 4G with a Bluetooth device Drag items to extended Home screens on your HTC EVO 4G Set up a conference call on your HTC EVO 4G Know if you should charge your battery when you first get your HTC EVO 4G Know why you should use your Google account with your HTC EVO 4G Know why it takes longer to charge your HTC EVO 4G using the USB cable Know if you can add or remove the Mobile Hotspot from your HTC EVO 4G month to month Know which Bluetooth profiles and functions your HTC EVO 4G supports Know what information is displayed on the notifications panel of your HTC EVO 4G Set the ring tone for incoming calls on your HTC EVO 4G Zoom in or out on the screen of your HTC EVO 4G Create a music playlist shortcut on your HTC EVO 4G Home screen Connect your computer to your HTC EVO 4G as a Sprint Mobile Hotspot Turn Bluetooth on or off on your HTC EVO 4G Lock the screen and keys on your HTC EVO 4G Use the speakerphone on your HTC EVO 4G View battery usage on your HTC EVO 4G Change the date and time settings on your HTC EVO 4G Know how much free memory is left on your HTC EVO 4G Mute the microphone while on a call on your HTC EVO 4G HTC EVO 4G Phone as a Modem Turn phone function on or off by using Airplane mode on your HTC EVO 4G Insert a microSD card in your HTC EVO 4G Extend the backlight time on your HTC EVO 4G Find and update the software version on your HTC EVO 4G Add or remove widgets and shortcuts on the Home screen of your HTC EVO 4G Know what operating systems your HTC EVO View 4G supports View and switch between open programs on your HTC EVO 4G Apps Charges for the Qik application on the HTC EVO 4G Use the Mobile Hotspot on your EVO 4G Use HTC Footprints on your HTC EVO 4G Install non-Android Market applications on your HTC EVO 4G Use Peep for Twitter on your HTC EVO 4G Use Friend Stream on your HTC EVO 4G Know if your HTC EVO 4G Qik app is different than the Android Market standard Qik app Find information about Android Market and Google applications for your HTC EVO 4G Add or remove Android applications on your HTC EVO 4G Know if apps used on the iPhone are available for your HTC EVO 4G Add or remove Facebook and Flickr accounts on your HTC EVO 4G Email Add a POP3 or IMAP email account on the HTC EVO™ 4G Know what type of email accounts are supported by your HTC EVO View 4G Synchronize your HTC EVO 4G with your Google account Know how many email accounts your HTC EVO 4G can support Edit your email account signature on your HTC EVO 4G Pictures and Video Get mobile video chat with Qik on your HTC EVO 4G Share videos from your HTC EVO 4G View pictures saved to the microSD card on your HTC EVO 4G View images and videos you have taken using the Camera on your HTC EVO 4G Access the front-facing camera on your HTC EVO 4G Know if you need 2 HTC EVO 4G devices to have mobile video chat Upload your HTC EVO 4G video streams from Qik to Twitter Uses for the front-facing camera on your HTC EVO 4G Know if HTC EVO 4G mobile video chat works on both 3G and 4G networks Web Connect to the Internet using Wi-Fi on your HTC EVO 4G Media View a PDF file on your HTC EVO 4G Open Microsoft Office documents on your EVO 4G Manage music on your HTC EVO 4G Know what ways your HTC EVO View 4G can share content Transfer files between your HTC EVO 4G and other devices using Bluetooth 4G You don't need to live in a 4G area to enjoy the EVO Find out how your HTC EVO 4G uses the 3G and 4G networks Know what to expect when your HTC EVO 4G switches from 3G to 4G coverage Other Know more about the 5GB cap on data and if it affects your HTC EVO 4G Unlock the screen on your HTC EVO 4G Know if the HTC EVO 4G screen is high-definition (HD) Synchronize your HTC EVO 4G to your computer Know what type and size of microSD card you can use in your HTC EVO 4G Link a contact to Facebook on your HTC EVO 4G Create a Google account if you skipped it during set up of your HTC EVO 4G Edit the User Dictionary on your HTC EVO 4G Know how many users your HTC EVO 4G Wi-Fi hotspot can support Share contacts with other people from your HTC EVO 4G How many devices can connect to your HTC EVO View 4G as a hotspot? Increase your keyboard accuracy on your HTC EVO 4G Android OS **Note you will be directed to the Android OS document section when selecting the links below. Please use your "Back button" to navigate back to this page. Android OS tips and tricks Why do some apps restart even with a task killer installed? Where to get applications for your Android handset Troubleshoot Downloading Applications in Android Market Transfer pictures to a computer from an Android smartphone Switching Keyboards with Android OS How do I backup my information on an Android handset? How can I delete bookmarks in Android? Does Android support multiple languages for text-to-speech and voice search? Google Android 2.0 - Official Video and User Tips Google Android 2.2 - Official Video Browse the Android Market on your desktop. How to be safe, find trusted apps, & avoid viruses - A guide for those new to Android
Since this got buried and reordered once they rearranged the forums I'm reposting here: UPDATED for Android 2.+: Android is a very powerful and very customizable OS. Here are some tips that might help you along the way. These definitely aren't the only way to do things, nor will they be the preferred method that people choose. Feel free to add your suggestions to this document or put them in the comments below and I'll add them. If you need more details send me an email through this forum. These instructions might be a little out dated in sections, it was written with the Hero in mind, but I've updated some stuff for the Evo and some stuff is ubiquitous. TASK MANAGERS ARE COMPLETELY UNNCESSARY. You do not need to Force Close applications on your Android phone. Android knows when to shut down programs if you haven't properly backed out of them. There is a built in Task Manager on Android 2.+. Menu -> Settings -> Applications -> Running Services. Don't force close things like voicemail, phone apps, Messages app, etc. You will miss text messages, phone calls, etc. Great article located here. Contacts, Calendar and Google Sync: It is best to take a few minutes (or hours) plunking all your contacts into your google account online (Gmail Contacts). In the least you can enter names and phone numbers. You can also easily add several phones, several email addresses, home postal addresses, birthdays, etc. You can import contacts into google contacts several ways and from several different programs....Just export your contacts using a .CSV file and then import into Gmail contacts. Gmail Contacts also automatically detects duplicate contacts so you can keep your contacts clean. The HTC Hero or Evo will also sync with your MS exchange contacts as well. As you add new contacts to your phone, make them "google" contacts under type of contact. These will automatically sync with your Android powered phone (Menu -> Settings -> Accounts and Sync). The reason you want to use this method is that it will always be backed up in case you A) lose your phone, B) damage your phone or C) have to update your phone. Doing this now will save you tons of time in the future. (As a bonus, you can SMS and call people directly from Gmail). Inorder for this to work seamlessly, you must have the background data synchronization turned on (Menu -> Settings -> Accounts and Sync). You may choose to update these items yourself manually and save a ton of battery life, but then you wouldn't be using the best feature of a google Android phone. To exit an application use the "back arrow" hardkey until you back out of the application. Hitting the "home" key will leave the app running in the background, which is okay if you are going to be using it frequently. Android will close this application when it needs to free up RAM. It is good to get in the practice of backing out of apps rather than hitting the home key. Calibrate your keyboard and accelerometer. Menu -> settings -> Language & Keyboard -> Touch Input -> Text Input -> Calibration Tool Remove saved words from your dictionary: If you add words to your dictionary on accident like "di" instead of "if" or "do" then you can erase all saved words in your dictionsary, you can also remove single words from the list of remembered words. Menu -> settings -> Language & Keyboard -> Touch Input -> User Dictionary. Then you can add and remove words as necessary. If you can't find options first try "Menu" hardkey, then try long pressing on it. MicroSD cards are used to store information, the HTC Hero and Samsung Moment came with a 2GB microSD card stock, the HTC Evo4G comes with an 8GB card already. In Android 2.2+ you are able to run some of your applications directly off your SD Card (that's up to the developer, don't expect to move them all over automatically.....a good app for this is SDmove). Currently the Samsung Moment, HTC Hero and HTC Evo4G all support up to 32GB microSD cards. The best cards to get are that of "class 6" rating. (it will have a little 6 within a circle on it). 8GB class 6 cards are ~ 15-20 bucks on amazon.com. 32GB Micro SDHC cards are very expensive still. File Browsers: ASTRO File Manager is a free (currently) application in the Android Market. You can use a file manager to manager your files on your SD card directly from your phone. This will allow you to copy, paste, delete, rename, or create folders, files and directories like you would from your desktop or laptop computer. This particular app also has a utility to back up your applications to your SD card (again, the apps can't run off your SD card, they are just stored there). This is a handy feature when you need to do factory resets OR firmware upgrades. Another handy backup application is BookmarkBR which makes a backup file of your Browser applications web bookmarks. Before firmware upgrades it is recommended to back up these items. You may also find a program that will backup your SMS and MMS messages if they are needed after firmware or factory resets. Your emails are held on the server and will repopulate after you update or reset your phone. Any MP3 can be made into a ringer by using the built in HTC ringtone trimmer or Ringdroid (which is a more complete app that allows better fine tuning). Alternatively, one can just search an App like "Zedge" which has tons of free ringtones and wallpapers. Tip: Make three folders somewhere on your SD card named "ringers", "notifications" and "alarms". Then place your ringers, etc. into the appropriate folders. This will make them appear in the Notifications sounds when you are setting a specific ringtone. You can manage your SD card from your phone by using Astro File Manager (Market) or by plugging it into a computer and mounting it as a disk drive (see above). Managing music: connect your Android phone to a PC and select USB Connected, then Mount SD Card. This will mount your phone's SD card like a flash or thumb drive on your computer. You can just drag and drop MP3s or other formats directly on to your SD card anywhere and the Music app will recognize it. If you want to organize your music it might make it easier to add and remove in the future. When finished make sure to "Turn off USB storage" before disconnecting the device. Downloading / Removing apps from the Android Market: You can easily add apps from the market by following the installation instructions. If you ever want to remove an application, go to the Android Market -> downloads section and remove the app using this method. There are other ways to remove applications, this (I feel) is the best so it is off your account). If you have paid for an app and you want to remove it (after the 24 hour refund time) you will be able to reinstall the application free of charge as long as you use the same google account on the phone. Periodically you can check for application updates by visiting the Android Market -> Downloads section. It is good to read the release notes on the application updates. Some updates will only add advertising to the application, which can be an annoyance. Rountinely Clearing the Cache on your phone: If your phone appears to be sluggish or running out of room. You can go into Menu -> Settings -> Applications -> Manage Applications. Once the list populates (may take a while), you can order them by size. Clearing the cache on the apps that are consuming the most ROM and RAM is a good idea occasionally. The two apps that have the biggest caches are the Browser and Albums. Clearing the cache frees up memory and may improve the speed of your phone. It also doesn't hurt to reboot the phone once a week to clean out the memory. Warning, by "Force Closing" apps that are crucial to the OS in this section of Manage Applications you can cause your phone to miss text messages, alarms, etc. Don't Force Close the app unless you know exactly what that application does. Holding down the "Home" key (while in apps or not) will give you a list of the last 6 - 8 applications that are either open or were open. This allows you to quickly switch between them to take advantage of the multitaksing of the phone. When in your browser, holding the "back arrow" key will bring up your history which makes it easier to find cached webpages. Google Search by Voice: you can long press the search key when on your home screen and it will bring up the google voice search that will search the web, you can also access applications, say things like "call: John Doe Mobile" or "Navigate to McDonald's". Quick press the key for the text search option.....you can easily search the web, applications, people, etc.. In certain applications, you can use the search key to find things within that application. Example: you can search your installed applications quickly when in your app drawer. Copy and Paste: you can copy and paste text by long pressing on that item. This works very well in the HTC Mail application and browser. This currently does not work with the Gmail application. On the Evo, copy and paste also gives you other options, you can highlight a word or string of words and then search that word, look up a definition, or copy to clipboard. Factory Data Reset: Warning, back up all your data first before doing this. This will wipe all your data and return the phone to the original factory state. This can be performed by going through the menus to reset the data (Menu -> Settings -> Privacy -> factory data reset -> Reset Phone -> Erase everything) OR by the key stroke method (for HTC Hero only): Power the device OFF. Press and hold the Home and Back Arrow buttons. While holding these buttons, press and hold the End Call button. Release End Call, Home and Back arrow buttons and press the Trackball once to execute the Hard Reset. You should see some skateboarding android robots. Follow the prompts to clear the data and reset the device. The device will reboot once the process is complete. ***Many HTC Hero users are reporting that before they upgrade to 2.1, they first hard reset 1.5, skip the set up steps, then flash the new 2.1 RUU -- this apparently can improve some fuctions, however in my experience both Heroes I've had work wonderfully without doing this*** Hard reset to clear the Dalvik cache. To reset the Evo properly: Turn the power off. If your HTC EVO 4G is frozen, pull the battery out and reinsert it Hold the Volume Down button Press and release the Power button You are now presented with a menu that allows for Fastbook, Recovery, Clear Storage, and Simlock Select Clear Storage by pressing the Volume Down button Press and release the Power button Now simply confirm your decision: Volume Up for YES and Volume Down for NO
My contact card provides a convenient way to store your personal contact information so that you can easily share it. Open the People application by tapping Menu > All apps > People On the All tab, tap My contact card, then tap Menu > Edit Once you have made your changes, tap Save
From the Home screen, press Menu Tap Settings > Wireless & networks > Bluetooth settings > Scan for devices The list of available devices found will appear under Bluetooth devices Choose the device you want to pair with and follow the on-screen prompts to pair the devices
To unlock your EVO screen press the Power button to turn the screen on, then slide the bar down that appears on the screen. If you have set a password, draw the pattern or enter the password you set to unlock.
Your battery may be drained or is not seated correctly. Try removing and reinserting the battery. If no success, try charging the phone using the AC charger. You will see an amber light while charging, and once charged, it changes to a green light.
Setup From Home screen, tap All Applications. Scroll up, then tap Mail. Select type of account to setup. For example, Exchange ActiveSync or Other (Pop/IMAP). Enter Email address and Password for the account, then tap Next. . For Exchange settings to be detected, the corporate Exchange Server must support auto-detect for the phone to automatically set up the Exchange ActiveSync account. If the corporate Exchange Server does not support auto-detect, you'll need to enter your Exchange Server settings. If you don't know your settings, ask your Exchange Server administrator at your work for details. You'll need to enter your server address, Domain and your Username, then click Next. For POP/IMAP, from the Protocol drop-down list, select the type that matches your email server. POP, APOP, or IMAP as appropriate. Enter Username, POP3 server address (for example, pop.redbarn.com), Security type, and Server Port, then tap Next. Important: If the account type being set up is not in our database, you may be asked to enter more details. Make sure you have all pertinent information for the e-mail account such as incoming and outgoing server settings before proceeding. . Enter Outgoing server settings. Login Required sign-in (check box) Username Password SMTP server (for example smtp.redbarn.com) Security type Server Port Tap Next. Enter Account name and Your name, then tap Finish setup. Once completed, the HTC EVO 4G will connect to the account and begin retrieving email. Edit Email Account Settings Press then tap > Mail. Switch to the email account to edit. Press and tap More > Settings, then choose from these options: Account settings: Change email account settings such as name, e-mail address, password, and description. General settings: Set font size when reading email messages, enable, disable or set signature, set account as default email account, and set where to save e-mail attachments. Send & Receive: Set maximum email file size limit for incoming messages and frequency with which to check for new messages and how many to check for. You can also choose to have your sent email messages BCC'd to yourself. Notification settings: Set email notification settings. Delete account: Tap to delete email account. Press to save your changes.
To open mobile video chat: Press Menu and tap All apps > QIK You will be prompted to upgrade the app the first time you select; once you re-launch the app, simply select the video chat icon In order to use chat, you will need to ensure you have your friend, family or co-worker's phone number in your address book
Press Menu and tap All apps > PDF Viewer On the Open file screen, tap the file you want to view Slide your finger on the screen to pan or go through the pages of the PDF file While viewing a PDF file, press Menu to open another PDF file, zoom in, search the file and more
The HTC EVO™ 4G offers an unparalleled experience on the Sprint 3G network as well as our 4G network. The combination of a 4.3 inch screen, built-in kickstand, 1GHz Snapdragon processor, Android 2.1 and the hallmark HTC Sense experience makes HTC EVO 4G a best-in-class 3G phone. As 4G coverage rolls out in additional markets, HTC EVO 4G will be ready to take a great 3G experience (and great apps created for 3G, especially those using video), and make it even better on 4G.
Know more about the 5GB cap on data and if it affects your HTC EVO 4G The 5GB cap is for connection plans such as for data cards and modems only. It does NOT apply to phone plans, including the HTC EVO™ 4G. Note: Your billed and unbilled data usage shows up in kilobytes (kb) instead of gigabytes (GB).
Set up a conference call on your HTC EVO 4G Make a call to the first conference call participant When connected, tap Menu > Add call, then dial the number of the second participant. The first participant is put on hold when you dial the second participant When connected to the second participant, tap Menu > Merge calls
Use HTC Footprints on your HTC EVO 4G A footprint consists of a photo you take of a location such as a restaurant, a sightseeing destination, etc., stored together with a precise GPS position and other information about that location such as the street address and phone number. To use HTC Footprints: Press Menu and tap All apps > Footprints Point the camera at the scene you want to save Press the on-screen shutter button to capture the photo Your phone will search for your GPS location and automatically add the picture to the map with the exact coordinates Once the location has been identified, press Done You can then edit an entry; just tap the location to select, press Menu and tap Edit
Know if you should charge your battery when you first get your HTC EVO 4G Your phone ships with a partially charged battery so it's suggested you charge your battery fully before first use. The battery is fully charged when the notification LED turns green. It is recommended to charge the battery for 8 hours the first time to ensure that the battery has had time to recharge.
Know why you cannot view some attachments on your HTC EVO 4G Some attachments may not be supported by the device. You can browse the Android Market to find programs that may support the file type you would like to view.
Know why you should use your Google account with your HTC EVO 4G Using a Google account on your phone will provide synchronization between the device and Google services such as Gmail, contacts and calendar events.
Know if the HTC EVO 4G screen is high-definition (HD) While the HTC EVO™ 4G 4.3 inch screen delivers an outstanding viewing experience, the resolution of the display is 480x800 (WVGA), which is not technically high-definition. However, the EVO is capable of rendering HD-quality video to an HD TV or monitor from its HDMI jack via the optional HDMI cable.