After getting the latest ICS upgrade for my EVO Design 4G, my alarms decided to stop playing sounds when they went off. They still vibrate, but no sound. I took my phone to my local Sprint store and got a hard reset, and it seemed to work. But now it's doing the same thing. I can't get any alarm to play a sound when it goes off. Is there anything I or someone on the Sprint team can do the fix this problem?