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Using keyboard during a phone call

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Journeyman

Using keyboard during a phone call

Sprint Customer Service called the other day, but when I answered the phone, the first thing I heard was "Press '1' to continue." There are so many times one has to respond to prompts these days, I'm wondering if there's a way to bring up the keyboard when you're in the middle of a call. Thanks for any help.

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Wizard

Using keyboard during a phone call

When you're on a call, there should be a little picture of what looks like a keyboard with a little up arrow on it in the lower left corner.  When you press that button, it brings the keypad up so you can press the digits.

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