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EVO shift dead screen area

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Journeyman

EVO shift dead screen area

a particular area of my shift's screen is semi-dead.  There is no physical damage, but this area of the screen wont respond to drags, and often wont respond to touches.

Will sprint charge me to to repair this even though there is a 1 yr warranty?  How much will they charge? any chance that I can go to a corporate store and get it swapped for a a replacement for the same fee instead of going to the shady franchise repair centers in my area?

Any cahnce I can get it fixed/replaced without paying a fee (I am outside of the 30-day window)

Thanks.

2 REPLIES 2
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Master

EVO shift dead screen area

You should have the device looked at by a service and repair center what the charges will be will depend on weather you have TEP or not on the line. If you do not have TEP there would be a $35 charge f or the repair at most.   The store would make any determination on replacement.

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Journeyman

EVO shift dead screen area

i had the same problem. take it to the sprint store. it seems cable for the screen had worked loose somehow.  and dont leave the store til they fix it. test it extensively before you leave if it dotn work hand it right back to them

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