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HAVING PROBLEMS WITH YOUR SCREEN?

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Journeyman

HAVING PROBLEMS WITH YOUR SCREEN?

Is your screen making selections by itself? Is it hard to even dial a number?

Try going to your dialer and putting in *#*#3424#*#*

It will go to a menu about a ton of different tests you can run.

Select the line test and see if you can draw a continuous line.

If not I suggest taking it in to Sprint because this generally means it's a faulty digitizer which is obviously a factory problem.

I looked up a lot of internet discussions revolving around this problem with not only this HTC phone but many others and they all say the same thing.

I hope this can help someone out with figuring out what may be wrong.

1 REPLY 1
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Journeyman

I've had this problem with my evo shift for the past year, been through 4 phones and I could go get a 5th but what's the point. It's the pull out keyboard that is making the screen start to freak out. My friend had a Motorola Droid2 and it had a keyboard slider and the screen did whatever it wanted all the time. She finally just bought a phone on e-bay b/c these service providers won't do anything, they won't let you get a different phone replacement.

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