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Keyboard Issue

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Journeyman

Keyboard Issue

I have had my HTC EVO 4G shift for a little over one year. Two days ago, I began having problems with the keyboard. Whenever I hit the letters "s," "g," or "b," it jumps to a different screen on the phone. This happens when I am trying to write or reply to text messages, enter items in the calendar, or compose or respond to emails. No problems with the touch screen.

I will probably take it into my local Sprint store for help this week, but was hoping there might be a quick fix.

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2 REPLIES 2
Master

Re: Keyboard Issue

This sounds like an isolated hardware issue and the store will be your best direction. Good Luck and thanks for your patient attitude.

Larry ~ OKIESTRO

Sprint Social Care Team

Oklahoma City

Hours Monday- Friday 6am - 3pm

https://network.sprint.com/   THE SPRINT NETWORK OF THE FUTURE IS UNDER WAY

Journeyman

Re: Keyboard Issue

I have the same problem the ONLY way to make it stop is to restart phone

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