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SD Card erased after Sprint TV subscription. Anyone else??

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Journeyman

SD Card erased after Sprint TV subscription. Anyone else??

I have a new HTC Evo 4 Shift.  I subscribed to Sprint TV and now ALL of my data on my SD card is gone, including the formatting.  I contacted Sprint Technical Support and they have never heard of this.  Tried resetting the phone, still nothing.  Their only advice?  Go to a Sprint Store and buy a new data card.  ARE THEY KIDDING ME??  I have had Sprint for over 10 years and am a Sprint Premier customer and that's all they can tell me is "Sorry your data got erased.  Go buy another card."  IT'S A 16GB card!!!  WTF???

2 REPLIES 2
Journeyman

SD Card erased after Sprint TV subscription. Anyone else??

If the data's been deleted then nothing can be done to get it back, but for what it's worth I recommend you never keep important data solely on your phone. Your phone can get wet, lost, stolen, or things like this can happen - especially if you're using a faulty SD card. Always keep a full copy of any important data on your computer.

For the occasional data generated on the phone itself (like camera photos), dump them off to a computer often, or if you can't, get a Dropbox account that syncs your files to an online storage location that's unlikely to ever be lost:

https://www.dropbox.com/android

Journeyman

SD Card erased after Sprint TV subscription. Anyone else??

There are software programs that can recover data on SD cards that have been erased. One program I've used is Recuva.

http://www.filehippo.com/download_recuva

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