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SolidasaRock

Journeyman

SolidasaRock

My EVO Shift has put all of my contacts pictures and put them with the wrong phone numbers so now when I get a call it is not the person I put the picture with. Also my screen freezes and when I want to make a call I  always get the wrong person on the screen to make a call with.And the phone get hot and the battery get very low after a call. Thanks for any help someone can give

1 REPLY 1
Master

Re: SolidasaRock

Cinemajig,

Thank you for the post.  I'm sorry to hear that you're having such a myriad of problems with your phone.  Here are some basic troubleshooting tips that I would try to balance the functionality:  http://support.sprint.com/support/article/Troubleshoot_when_your_HTC_EVO_Shift_4G_slows_freezes_or_t....

If these tips do little to help I would then chat with an HTC product support specialist: http://www.htc.com/us/contact/chat/.

And last but not least, if those options don't yield results I would visit a local service and repair center: www.sprint.com/storelocator.

Thank You,

Sprint Social Care Team

Michael C.

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