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My EVO Shift has put all of my contacts pictures and put them with the wrong phone numbers so now when I get a call it is not the person I put the picture with. Also my screen freezes and when I want to make a call I  always get the wrong person on the screen to make a call with.And the phone get hot and the battery get very low after a call. Thanks for any help someone can give


Re: SolidasaRock


Thank you for the post.  I'm sorry to hear that you're having such a myriad of problems with your phone.  Here are some basic troubleshooting tips that I would try to balance the functionality:

If these tips do little to help I would then chat with an HTC product support specialist:

And last but not least, if those options don't yield results I would visit a local service and repair center:

Thank You,

Sprint Social Care Team

Michael C.

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