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100% Awake

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Journeyman

100% Awake

Is it normal to be 100% awake?  I've had my phone for a week tomorrow.  Installed the firmware release that came out this week.  The phone is at 100% awake and always has been.  I cannot figure out what's causing it.  I can turn the phone and leave it sit - not doing anything - and it still won't sleep.  Is this a problem??  My battery sure is gone FAST.  Do I need to return it?

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Journeyman

Mine has been stuck in 100% awake lock for several days.  I have stopped doing factory resets because they its returns to wake lock to fast.

I just got a direct message from @htc on Twitter.  The message indicated the he was reading up on this issue.  I directed him to this thread.  I also contacted technical support direct through htc.com.  I haven't heard back from technical support yet.

Here are my specs.

Firmware: 1.5

Build Number: 1.56.651.2

Hardware: 0002

PRL: 60652

PRI: 1.70_003

Edit: Also, my phone is branded "with Google;" however, I don't think the branding has any impact on the issue.

Message was edited by: sparki131

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161 REPLIES 161
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Journeyman

I did a factory reset and my phone sleeps good now.

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Journeyman

A factory reset after installing the firmware update?  What does the factory reset entail?  Is everything wiped clean?   Where is that function located?

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Journeyman
Journeyman

I'd be real hesitant to do a factory reset if you have any paid apps installed on your phone. It might be a better value to wait and put up with the awake time and battery drain until they get the Amdroid Marketplace fixed.

Pete

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Journeyman

I don't have any paid apps installed.  Just a few freebies like handcent, google sky, spare parts. . . that's about it.

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Journeyman

go to menu>setting>security>factory data reset. and any apps I lost I got back by going to the market my downloads and all my previous apps were there for me to download again. I also stopped using hancent and use the htc mesanger on the phone. Your contacs will come back if you sinced your google acounts and contacks before the reset. I have been very happy since I did this

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Journeyman

I still have the 100% awake update even though I have factory reseted it. I've done it 5 times already fixing the problem and having it just come back.

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Journeyman

Will things stay on my sd card?  Like photos?  What about a ringer that I got from Amazon - will that stay as well?  If so then I guess I can give this a try.

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Journeyman

Do the firmware update stay when you do a factory reset, or do I have to reset and then install that again?

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Journeyman

my firmware update was still there after reset. I

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Journeyman

Firmware update should still be there if you do a factory reset.

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Journeyman

civEX wrote:

I still have the 100% awake update even though I have factory reseted it. I've done it 5 times already fixing the problem and having it just come back.

I had that same problem untill I downloaded the firmware update now good. maybe you dowloaded a bad app, I dont know? I stopped using spare parts

Message was edited by: frost833

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