Is it normal to be 100% awake? I've had my phone for a week tomorrow. Installed the firmware release that came out this week. The phone is at 100% awake and always has been. I cannot figure out what's causing it. I can turn the phone and leave it sit - not doing anything - and it still won't sleep. Is this a problem?? My battery sure is gone FAST. Do I need to return it?
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Mine has been stuck in 100% awake lock for several days. I have stopped doing factory resets because they its returns to wake lock to fast.
I just got a direct message from @htc on Twitter. The message indicated the he was reading up on this issue. I directed him to this thread. I also contacted technical support direct through htc.com. I haven't heard back from technical support yet.
Here are my specs.
Build Number: 1.56.651.2
Edit: Also, my phone is branded "with Google;" however, I don't think the branding has any impact on the issue.
Message was edited by: sparki131
I'd be real hesitant to do a factory reset if you have any paid apps installed on your phone. It might be a better value to wait and put up with the awake time and battery drain until they get the Amdroid Marketplace fixed.
go to menu>setting>security>factory data reset. and any apps I lost I got back by going to the market my downloads and all my previous apps were there for me to download again. I also stopped using hancent and use the htc mesanger on the phone. Your contacs will come back if you sinced your google acounts and contacks before the reset. I have been very happy since I did this
I still have the 100% awake update even though I have factory reseted it. I've done it 5 times already fixing the problem and having it just come back.
I had that same problem untill I downloaded the firmware update now good. maybe you dowloaded a bad app, I dont know? I stopped using spare parts
Message was edited by: frost833