First question I have for you is what type of computer/OS do you have.
forget that link it doesn't provide the correct drivers.
Take me step by step what happens when you plug your hero in into your computer
Message was edited by: Rathamar
I'm using vista, 32 bit(?). When I connect my phone, first it says that it's searching for drivers to install. It'll show up that my phone is ready to use, but can't install adb drivers. Says it can't find them online.
Follow the instructions here: http://theunlockr.com/2009/10/06/how-to-set-up-adb-usb-drivers-for-android-devices/ . After you read through the instructions, watch the video at the top of the page and it will walk you through everything.
I've been following that, but it still comes up as install failed. When I use usbdeview, I can also see adb listed at the top, but nothing. Everything else comes up as ready to use (I've put music on my phone), but when it comes to adb drivers, nothing.