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HTC Hero Maintenance Releases

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Wizard
VersionRelease DateDescription of Enhancement/Fix
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Software - 2.32.651.2

Firmware - 2.1 Eclair
11/19/2010

• Correct a non-customer impacting issue (device diagnostics)
• MMS issue with contact number format
• Updated Sprint Zone application

Discuss it here

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Software - 2.31.651.7

Firmware - 2.1 Eclair

9/22/2010

• Dialer Sluggishness

Discuss it here

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Software – 2.27.651.6
Firmware – 2.1 Eclair
6/6/2010• Minor security flaw with Android Eclair 2.1
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Software – 2.27.651.5
Firmware – 2.1 Eclair
5/19/2010

• Upgraded operating system to Android 2.1 Eclair

• Enhancements to sense user interface (UI)

• Enhanced corporate email support

• Minor fixes

Discuss it here

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Software – 1.56.651.2
Firmware – 1.5
11/18/2009

• Performance improvements - camera picture quality, SMS, Bluetooth, and dialer

  application

• Mute and speaker buttons added to talk screen

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Software – 1.29.651.1
Firmware – 1.5
10/11/2009Initial Release
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Important Notes

1.  Software updates are pushed by HTC to your device in stages.  If you do not see an update available on your phone

    immediately, it may still be in HTC's queue to be pushed.  This can sometimes take a week to 10 days.

2. In some cases, the software may be available via download on Sprint and/or HTC's site.  Installing via this download method

    will delete all data on your phone.  Contacts that have not been synced to an email account, text messages that have not been

     forwarded, saved voicemail messages older than 5 days, voicemails older than 20 days that have not  been listened to,

     and call history, will all be lost.  The calendar and email settings will also revert back to factory settings.  Picutres, music,

    videos, and files should be stored on your microSD card; the microSD card should be removed before updating your phone.

Update your software

To update your Hero over the air:

    1.  Go to All Applications

    2.  Tap Settings > About Phone > System Updates > HTC Software Update

    3.  Select Check Now

    4.  Follow the on-screen instructions to download and install the update

    Note: If the HTC Software Update is not visible on your phone, continue to the computer download instructions below.

To update your Hero through computer download:

Before you start the download, make sure:

  • You back up your data
    • To save important text messages, forward them to an email address:
      • Tap the Applications tab and then tap Messaging
      • Select the text message you want to save and hard press it; you will see a menu to Forward the
                message
    • Any installed applications downloaded from the Android market must be re-installed. To re-download
              applications:
      • Tap the Applications tab and then tap Market
      • If prompted, sign in with your Google account credentials
      • Tap My Downloads
      • You will see paid applications in the list shown
      • Take  note of the free applications on your phone, as they will have to be  searched for again
                and downloaded manually after the update
  • Your Hero has a fully-charged battery
  • You have the USB data cable that came with your Hero
  • You have closed all running applications on your computer and disabled standby and hibernation modes
  • You have installed HTC Sync on your computer
    • Go to HTC's support site
    • Click on the Download link for HTC Sync
    • Select Run in the dialog box and follow the on-screen instructions to complete the installation

    1.  To download the update software, go to our HTC Hero download site

    2.  Download the RUU ROM Update Utility and save it to your computer desktop

    3.  Double click the .exe file and click Run in Windows XP or Yes in Windows 7

    4.  On the Welcome Screen, be sure to read the caution message and Read Me file; check the box next to

         I understand and click Next

    5.  On the next screen, follow the steps listed and click Next

    6. You will see the message Verifying information on your Android phone. Please wait…

    7.  Once  the verification is finished, you will see current information about  your Hero such as model ID,

         image version and language; click Update to proceed

    8.  The screen will show information about the update; to continue, click Next

    9.  You will receive a confirmation message that you are ready to update your Hero and the approximate

         time it will take; click Next to begin the update installation. Note: It is   very important that you do not

         remove the USB cable or launch any programs during the update

         installation.

  10.  The update is complete when you see the message Congratulations! Your ROM update has been

        completed. Your Android phone is now ready for use.; click Finish to exit

  11.  Your Hero will reboot and be ready for set up

Check the software version on your phone
    1.  From the Home screen, press Menu

    2.  Select Settings > About phone > Software information

    3.  The software version will be listed in the format x.xx.xxx.x and the firmware version will be listed

         in the format x.x

    4.  To return to the Home screen, select the Back key twice

Note:  Comments are restricted on this blog.  Please post any comments under the thread for the specific

        mainenance release.

[added Important Notes section]