I just upgraded the firmware on my hero to the latest version. I was having problems setting up my g-mail account so I reset the phone to factory defaults and set up the g-mail at the beginning - no problems this time. I am trying to set up my work IMAP email and it tells me authentication failed- check username and password. I had it working before the reboot and I know all my IMAP setting are correct. I had a hard time getting it to work the first time. Any suggestions?