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RUU ROM Update Utility doesn't show up

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Journeyman

RUU ROM Update Utility doesn't show up

What am I missing here?  The Hero update instructions page points me to http://shop.sprint.com/en/software_downloads/pda_smartphone/htc_hero.shtml

to d/l the update, but only the Synch update shows up, not the RUU ROM Update Utility.

Where is the RUU?

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5 REPLIES 5
Journeyman

Re: RUU ROM Update Utility doesn't show up

You have to hit "More Details" then "Download from HTC" for the sync to goto the download page.  Sprint is making it difficult for some reason.

And to make it even easier:

http://www.htc.com/us/support/hero-sprint/downloads/

Journeyman

Re: RUU ROM Update Utility doesn't show up

Thanks, matthewfilip.  Man, the d/l is slow.  Maybe it's just the crappy network at work though....

Journeyman

Re: RUU ROM Update Utility doesn't show up

Mine just failed out 1/2 way through  :-(

Journeyman

Re: RUU ROM Update Utility doesn't show up

Mine quit after 19MB.  Grrrrrr.  I can't believe how badly Sprint fumbled this rollout.  Their product manager should be fired.

Sprint Product Ambassador

Re: RUU ROM Update Utility doesn't show up

If you haven't found it yet, we put it on the Sprint high speed network -- check http://sprint.com/downloads for the link.

Product Ambassador, long time Sprint employee
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