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You Tube or other videos

Journeyman

You Tube or other videos

  I have having a serious problem getting streaming video to play on my phone.  Anyone have a fix for this?? I appreciate the assistance!!

2 REPLIES 2
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Sprint Product Ambassador

Re: You Tube or other videos

What specific problems do you have?

Do you have the problem when connected to a WiFi network?

Do you have the latest 2.1 software update on your Hero?

Thanks,

Will

Product Ambassador, long time Sprint employee
Highlighted
Journeyman

Re: You Tube or other videos

I am not sure about the software update, I don't know how to check.  I can't get the You Tube application to work, ever.  And if I do get a video to work in the mobile browser, it just buffers the entire time.  I have the SLOWWWWWWEST internet connection on my phone pretty much ever.  I rarely use a WiFi connection but I am not sure if that would make it better or not. Thank you for your input!!

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