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Direct purchase from htc - supplied sim?

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Journeyman

Direct purchase from htc - supplied sim?

I pre-ordered from HTC as their price is a lot more reasonable than what sprint is offering, but I'm wondering if anyone knows if it'll ship with the necessary nano sim card or if I need to contact sprint to get one?

I tried htc's chat, but it was 5 mins before they closed and at first he said they don't, then they do, so I'm just unsure.

Any insight would be greatly appreciated!

12 REPLIES 12
GrandMaster

Re: Direct purchase from htc - supplied sim?

if im thinking right you'll need to contact Sprint to get a Sim card.

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I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
Journeyman

Re: Direct purchase from htc - supplied sim?

That's what I'm doing today. HTC's chat said yes, their phone support said no. So hopefully this time I don't have to pay to have the stupid thing shipped to me.

Journeyman

Re: Direct purchase from htc - supplied sim?

That's what I'm doing today. HTC's chat said yes, their phone support said no. So hopefully this time I don't have to pay to have the stupid thing shipped to me.

GrandMaster

Re: Direct purchase from htc -  supplied sim? 

yeah you should be able to get one from any Sprint brick and mortar repair store..actual repair store not a 3rd party one that says Sprint on it.

*********************************************************
I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
Journeyman

Re: Direct purchase from htc -  supplied sim? 

When I got my Nexus 6, I had to call around to several stores, and finally found one about 20 miles from me to get one.  Most of them didn't even know what I was talking about.  It was a sad few days, but the one guy was like, sure come on in we'll get you taken care of - I'll hold it with your name on it.  SOOOO much better than the store that's closest to me.  That store I try to avoid at ALL costs.  I'll gladly drive 20 miles one way to get good customer service - you can tell when you have a good manager and they hire good people. 

GrandMaster

Re: Direct purchase from htc -  supplied sim? 

lol i have a decent one down the street from my work..but its a a good half hour drive from my home so same ordeal.

*********************************************************
I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
Sprint Product Ambassador

Re: Direct purchase from htc - supplied sim?

Yes, the HTC One A9 purchased from HTC will come with a SIM and ready for you to activate.

Disclaimer: I am NOT employed by Sprint, so If my reply helped or answered your question, PLEASE mark it as solved.
GrandMaster

Re: Direct purchase from htc -  supplied sim? 

the newer sims dont need to be carrier branded? or do they ask you which carrier it will be on before you purchase it?

*********************************************************
I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
Sprint Product Ambassador

Re: Direct purchase from htc -� supplied sim?�

Yes, HTC asks for the carrier upfront and and that is why selecting Sprint as carrier it will come with a SIM card.

Disclaimer: I am NOT employed by Sprint, so If my reply helped or answered your question, PLEASE mark it as solved.
GrandMaster

Re: Direct purchase from htc -� supplied sim?�

didnt know this. i know we see lots of posters that get a phone directly from the manufacturer then are in here asking about getting sim cards all the time. figured they just didnt give them out and that was on the carrier.

*********************************************************
I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
Sprint Product Ambassador

Re: Direct purchase from htc - supplied sim?

RL is right. A9 for Sprint purchased from HTC will come kitted with a Sprint SIM.

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