HTC One Software Update - 4.06.651.4
- KitKat Update (Android 4.4)
- Sense Update (5.5)
- Software version is 4.06.651.4
- This update is available only for customer initiated request. Network initiated roll-out will start in batches from 2/11/14
- Refer to the HTC One Software Update article in Support for install instructions
I have contacted Sprint, they said to contact HTC. I talked to HTC and they said I had to go through Sprint. Please clarify.
Please allow me to clarify. HTC will push the upgrades in waves. They do it this way so as not to bog down the servers with releasing it to all at once. When it is pushed, it is pushed from them through us to the end user. It may be possible to get it sooner, if the servers are ready for your particular device to download it. Follow these steps to check if it is a possibility for you: http://support.sprint.com/support/article/Find_and_update_the_software_version_on_your_HTC_One/WServ...
Sprint Social Care Team
Just found out that the software update has been put on hold. Should be pushed to production very soon. I am very sorry for everyone who has been trying to to get the update. As soon as I find out when it is pushed to production I will update this post.
In case you didn't know, Software updates are released before the OTA rollout, which means you will have to manually obtain it. If they DON'T post this, no one will know to check for it. Why exactly do people feel the need to bitch about it? Obviously something has gone wrong beyond their control, or the update would have actually started to be pushed out
Keep checking but sounds like it will not fully start rolling out until Feb 11th.
Customers can initiate pull request today, general rollout begins in batches from February 11