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1/31 - HTC One Software Update - 4.06.651.4 (Android KitKat)

Master

Re: 1/31 - HTC One Software Update - 4.06.651.4 (Android KitKat)

Parabolus-

Sorry to hear that you're experiencing time stamp issues! Have you noticed any differences today or are you still experiencing the same problem with being an hour behind?

Thanks,

William

Sprint Social Care Team

Journeyman

Re: 1/31 - HTC One Software Update - 4.06.651.4 (Android KitKat)

William

Yes, I am still experiencing the issue. I tried what fireguy suggested and that too did not work. Nothing seems to adjust the time stamp issue.

Master

Re: 1/31 - HTC One Software Update - 4.06.651.4 (Android KitKat)

Parabolus:


This may seem like a lot to do and a bit of an annoyance, but, it bears attempting. Please revisit the steps fireguy_6364 listed above. However, this time, uncheck then power off your device for 3 minutes. Power it back on and se if it remains unchecked. If so, re-check and then power off again for another 3 mins. etc.



Power off the device for 3 minutes serves to help it, for lack of a better term, relax and chill out a little bit. If the changes you select are still there when you turn it back on you will then know you are moving in the right direction.



Jon H.

Sprint Social Care Team
Journeyman

Re: 1/31 - HTC One Software Update - 4.06.651.4 (Android KitKat)

I tried this and it didn't work. I tried it a couple times in fact. It worked for one incoming text message, meaning the time stamp was correct, then reverted back right after that. So now the time stamp is one hour behind still.

Journeyman

Re: 1/31 - HTC One Software Update - 4.06.651.4 (Android KitKat)

Go into update and manually update. If this doesn't work power off and restart.

Journeyman

Re: 1/31 - HTC One Software Update - 4.06.651.4 (Android KitKat)

Go into update and manually update. If this doesn't work power off and restart.

Journeyman

Re: 1/31 - HTC One Software Update - 4.06.651.4 (Android KitKat)

Go into update and manually update. If this doesn't work power off and restart.

Journeyman

Re: 1/31 - HTC One Software Update - 4.06.651.4 (Android KitKat)

Go into update and manually update. If this doesn't work power off and restart.

Journeyman

Re: 1/31 - HTC One Software Update - 4.06.651.4 (Android KitKat)

Go into update and manually update. If this doesn't work power off and restart.

Journeyman

Re: 1/31 - HTC One Software Update - 4.06.651.4 (Android KitKat)

Go into update and manually update. If this doesn't work power off and restart.

GrandMaster

Re: 1/31 - HTC One Software Update - 4.06.651.4 (Android KitKat)

back up a bit..this is a issue with time stamps being wrong in texts only or is this with your phones actual time as well?

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Master

Re: 1/31 - HTC One Software Update - 4.06.651.4 (Android KitKat)

monicamz,

Awesome! Thank you for helping the other community forum members.

We really appreciate your input, time and valued business with us.

Thank you,


George M.
Sprint Social Care Team
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