cancel
Showing results for 
Search instead for 
Did you mean: 

Call Failure

Highlighted
Journeyman

Call Failure

From last night I can't make any call (outgoing and incoming) from my HTC one.

"The network is busy. Please try again later."

This message is popping up after forced closing any outgoing call and incoming call directly goes to the voice mail.

But my wife's Samsung note2 still works. I have no idea what is going on...

Can any one help me, please?

3 REPLIES 3
Master

Re: Call Failure

MJ_Yeo - Thank you for reaching out to us. This is definitely an issue we want to help you resolve. Since your wife's phone is working in the same location, I will provide a few steps for your to try first. Please dial ##72786#, tap Menu then reset. You will not lose any personal information, this will reset your network settings. Allow the phone to reboot and complete several updates, then test the phone. Keep us posted. - Jonelle
Sprint Social Care
Journeyman

Re: Call Failure

Awesome, it works right away

Thank you

Master

Re: Call Failure

MJ_Yeo,

Thank you for the update!  I'm happy to hear it's working for you now.  Please feel free to reach out to us with any questions you may have in the future.

Lorrie

Sprint Social Care

Community News

Sprint S.M.A.R.T Agents
Sprint S.M.A.R.T Agent are here to help Monday through Friday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat