Ever since I updated my HTC one M7 to Lollipop my camera doesn't open, I click on it and the screen goes black for a split second and returns to the home screen, no error message or anything. If I open snapchat it immediately says that its unable to open the camera and that I will need to force close it. I have gone into apps and force closed it and cleared out the cache. Still not working. Some help on this would be greatly appreciated
full Factory Reset correct? sorry..many confuse what reset theyre talking about so had to ask.
did you test it before or after you added back all your apps and such?
honestly i think you only have 2 options..make a claim with asurian or contact HTC and see what they can do for you. i would go to HTC first for sure though.