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Can any one help with this Htc One message?

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Patron

Can any one help with this Htc One message?

Last night my htc one started giving me this message: hands free activation connecting to the network emergency call. I have turned my phone off and back on, have even done a soft restart but after a few seconds this message starts appearing again. Can anyone here help me with this?

2 REPLIES 2
Highlighted
Master

mikeb88,

It sounds like we would need to send a device refresh to your phone to reset it back to the network. I would suggest contacting our customer care department to have this sent to your device. Please keep us posted on the results once doing so. Thank you much.

Alex
Sprint Social Care
Highlighted
Wizard

Hey Mikeb88

What happens if you go through the hands free activation or will it let you?

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