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HTC One Screen


HTC One Screen

I have 2 HTC One's and 1 has a screen that slides down and freezes. I can not restore it unless I delete it and redo my apps.  This has happened 2 times this week. Any solutions to this issue?


you should be able to do a fake simulated battery pull by holding down the power button until it forces itself into a restart..have you attempted this? im wondering if its an app that is causing this or something else within the phone itself...

I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************


Thank you for your post. I am sorry for the delay in our response. It appears that fireguy_6364 gave you some steps to try. Have you had a chance to try this and did it help?


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