I have 2 HTC One's and 1 has a screen that slides down and freezes. I can not restore it unless I delete it and redo my apps. This has happened 2 times this week. Any solutions to this issue?
you should be able to do a fake simulated battery pull by holding down the power button until it forces itself into a restart..have you attempted this? im wondering if its an app that is causing this or something else within the phone itself...
Thank you for your post. I am sorry for the delay in our response. It appears that fireguy_6364 gave you some steps to try. Have you had a chance to try this and did it help?
Sprint Social Care Team