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Some widgets not listed on HTC One - KitKat

Journeyman

Some widgets not listed on HTC One - KitKat

I got a new shiny HTC One, everything ok until upgraded to Android 4.2.2, some widgets disappeared from the widget list, before the update they were there.

Note: My old EVO 4G LTE ran Jelly Bean and the widgets were there, after upgrading to KitKat the problem mentioned above also occurred, something is wrong with the KitKat version for the HTC One.

3 REPLIES 3
Master

Re: Some widgets not listed on HTC One - KitKat

NJ_Fella:



Some people are experiencing app removal after the update. I agree, this is unfortunate. Have you ben able to log into GooglePlay store from a PC and re-download the widgets that were erased?



Jon H.

Sprint Social Care Team
Journeyman

Re: Some widgets not listed on HTC One - KitKat

Actually there's nothing to re-install, that problem occurs when the app has widgets, the app works just fine but the widgets do not appear on the list.

Master

Re: Some widgets not listed on HTC One - KitKat

NJ_Fella,

Thanks for posting . I sincerely apologize for any inconveniences this may be causing you. At this time, it's suggested to launch said application while we work with the manufacture to release a path or additional work around solutions are provided. We appreciate your patience during this time.

Thank You,

DePaul W.
Sprint Social Care Team
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