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battery life cut in half after software update on Feb 23, 2015

gomerbubba
Journeyman
Journeyman
‎02-24-2015 08:46 AM
‎02-24-2015 08:46 AM

battery life cut in half after software update on Feb 23, 2015

after updating the software as requested, my battery life has instantly been reduced by half. This is so disappointing. The battery used to last ALL DAY. Now it will only last about 4.5 hours. What can be done about this? Is it possible to go back to the previous software version?

Thanks for any assistance Sprint!

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12 REPLIES 12
SprintCare
Master
Master
‎02-24-2015 03:08 PM
‎02-24-2015 03:08 PM

Hello gomerbubba,

The creator of the device is in charge of sending out the updates therefore check their website for more information. The manufacturer is responsible for creating the update then it is sent to Sprint for approval but we are not in charge of sending out the updates.

Thanks, Sharon Sprint Social Care
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