cancel
Showing results for 
Search instead for 
Did you mean: 

battery life cut in half after software update on Feb 23, 2015

Highlighted
Journeyman

battery life cut in half after software update on Feb 23, 2015

after updating the software as requested, my battery life has instantly been reduced by half. This is so disappointing. The battery used to last ALL DAY. Now it will only last about 4.5 hours. What can be done about this? Is it possible to go back to the previous software version?

Thanks for any assistance Sprint!

12 REPLIES 12
Highlighted
Master

Hello gomerbubba,

The creator of the device is in charge of sending out the updates therefore check their website for more information. The manufacturer is responsible for creating the update then it is sent to Sprint for approval but we are not in charge of sending out the updates.

Thanks, Sharon Sprint Social Care
Community News

Our Community is BACK!!
Hours of Operations are 7AM - 8PM CST. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance after hours please visit Sprint Chat