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warranty screen replacement?

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Journeyman

warranty screen replacement?

When we purchased our HTC M8 HKs we were told that they came with a 1 year free screen replacement warranty.  We purchased our phones on 6/9/2014, tried filing with them on 12/8/2014 and we were denied by HTC, stating that it was only a 6 month warranty and that we were 3 days over based on calendar date, not months.  Anyone have any suggestions??

1 REPLY 1
Master

Re: warranty screen replacement?

spin9s.

Do you have Total Equipment Protection (TEP) on the phone? If you do, open this link http://bit.ly/1unctPP and get started.

Thanks,

Pamela
Sprint Social Care
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