Spark not working well enough here in Blacksburg SC 29702. I get the icon but phone call will not come in. i can make them . Do everything else. But If someone calls me it goes right to my voice mail. Any fix yet or still upgrading in my area ..
@Latonya Thank so much for that updated information. I will continue to sprint.com/network for updates. Thank you once again
I have been having issues with connectivity since Saturday night. Now I can't even make phone calls or send text messages even with me connected on the 3G network. I live in Ridgewood, NY and work in Times Sq.
The steps I have taken are the following:
The HTC M8 is a really good phone but it is aggravating that I can't even make a call on it.
I've had the same issues. My previous HTC Evo LTE was often able to connect to LTE in most parts of Atlanta, whereas I'm lucky to get access to any sort of data connection (LTE or otherwise) on the M8. At this point it's only useful on WiFi connections. I'm mostly in 30318: 14th and Howell Mill, 14th and State St, and elsewhere.
On another, unrelated note, y'all need to be trained on Sprint's Google Voice integration, because I had a terrible experience when upgrading the phone (and switching to Framily, which was not my choice, but forced upon me). Luckily and contrary to the people at Sprint, my voice integration still works (albeit not tremendously, but that's more of Google's fault).
Folks, if you haven't already done, so please accept the update being pushed to your phones by us this week. It addresses many of the connectivity issues with the M8 (both editions). Details about the udpate can be found in post at the top of M8 forum but please let us know if you experience issues as well.
Sprint Social Care Team
Sorry for the long wait on the reply. As I told Sprint Tech Support over the last month on the phone. I am mobile for the majority of my day and the issue happens everywhere I go. With exception of the midtown/times sq area (where I work) everywhere else it is really bad
Sprint, you are liars! I had an iPhone 5s with no 4G reception in my area although your deceptive graphs said I had 4G/ Sprint Spark in my area. I called to complain today and the representative told me that there were three Sprint Spark towers near my home. I decided to use of my upgrades and got the M8 a few hours ago. I was under the impression that since Sprk doesnt support Apple products, it would work on the M8. I brought it home and still had only 3G at home. Now I'm out the activation fee and the restocking fee. This has been an absolute waste of my time and money. I am very upset and considering moving to another provider such as T-Mobile where at least I know I'll get 4G service.