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Received a replacement M8, but unable to get latest update....

Journeyman

Received a replacement M8, but unable to get latest update....

I recently had problems sending texts and making calls on my phone, so Sprint decided to send me a replacement.  I've gotten this replacement restored, but I haven't been able to get the latest update.  I'm still running OS 4.4.3.  Has this update been pulled?  I've tried and tried to get it to update, to no avail.  Now I'm beginning to wonder if the update was what was causing my problems with texts and calls?

24 REPLIES 24
Journeyman

Thanks, I didn't capture that screen, but saved a shot after it had been installed.

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