I got my brand-new phone on May 1, 2014. It worked for about ten days and then would not connect to the network - no phone service, no data. The tech tried online - no luck. I spent an hour at the Sprint store - no luck. I was told I'd have to return the phone and get a new one. I did so on the 15th of May and was told that I was lucky - it was the last possible day to return the phone! I received a brand-new, in-the-box phone, and here we are less than a week later and that phone is doing the same thing. It won't stay connected to data, it won't let me make a phone calls. Sitting in one place, the connectivity will fluctuate from full bars to an X within a minute. I'm paying outrageous prices for premium data service and half the time the thing only works on WiFi. I'm trying a reset right now and it can't connect to the network long enough to do THAT! I've been a Sprint customer for over ten years and I'm becoming more and more disgusted with the service.
no thanks. I left for ATT about a month ago after 16+ years with sprint. Sprint didn't want to help with my issues.
EXACTLY!! Why would someone that is not even a sprint customer now be commenting on the boards and trolling forums ..?
Device: HTC One (M8). Network mode is currently set to LTE/CDMA, but doesn't work any better on CDMA only or Automatic. Zip is 99337, two cross streets are Highland Drive and Cascade but it doesn't work ANYWHERE in my city. I don't know what an Airave is - I connect to WiFi at home.
Same problem here, Sprint won't even admit it's their problem and after a month with my new HTC M8, I still can't use it to make phone calls or text. Data only works when there is WiFi available.