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1/31 - HTC One Software Update - 4.06.651.4 (Android KitKat)

Journeyman

Re: 1/31 - HTC One Software Update - 4.06.651.4 (Android KitKat)

Why would this be posted if it isn't available yet? Unbelievable, i guess its typical sprint for you,

Wizard

Re: 1/31 - HTC One Software Update - 4.06.651.4 (Android KitKat)

Just found out that the software update has been put on hold. Should be pushed to production very soon. I am very sorry for everyone who has been trying to to get the update. As soon as I find out when it is pushed to production I will update this post.

Journeyman

Re: 1/31 - HTC One Software Update - 4.06.651.4 (Android KitKat)

Samsung Galaxy Note 3 user.Waiting with baited breath.

Master

Re: 1/31 - HTC One Software Update - 4.06.651.4 (Android KitKat)







KSERGE:



Please allow me to clarify.  HTC will push the upgrades in waves.  They do it this way so as not to bog down the servers with releasing it to all at once.  When it is pushed, it is pushed from them through us to the end user.  It may be possible to get it sooner, if the servers are ready for your particular device to download it.  Follow these steps to check if it is a possibility for you:  http://support.sprint.com/support/article/Find_and_update_the_software_version_on_your_HTC_One/WServ...Smiley Very HappySmiley Surprised 



Jon H.

Sprint Social Care Team




Journeyman

Re: 1/31 - HTC One Software Update - 4.06.651.4 (Android KitKat)

Still not able to get it. been trying for last two hours.

Journeyman

Re: 1/31 - HTC One Software Update - 4.06.651.4 (Android KitKat)

Negative ghost rider. "No updates available"

Journeyman

Re: 1/31 - HTC One Software Update - 4.06.651.4 (Android KitKat)

Just go to your Settings -> About and check for updates manually. That's all.    

Journeyman

Re: 1/31 - HTC One Software Update - 4.06.651.4 (Android KitKat)

I have contacted Sprint, they said to contact HTC. I talked to HTC and they said I had to go through Sprint. Please clarify.

Highlighted
Journeyman

Re: 1/31 - HTC One Software Update - 4.06.651.4 (Android KitKat)

What does customer initiated request mean? How do I initiate a request? TIA

Wizard

1/31 - HTC One Software Update - 4.06.651.4 (Android KitKat)

HTC One Software Update -  4.06.651.4

Enhancements/Fixes

- KitKat Update (Android 4.4)

- Sense Update (5.5)

Important Notes

- Software version is 4.06.651.4

- This update is available only for customer initiated request. Network initiated roll-out will start in batches from 2/11/14

- Refer to the HTC One Software Update article in Support for install instructions