i agree all cariers should be more open about these types of issues. however it will never happen bc they dont want the publice to know the "negative" things about thier service. the average person isnt smart enough or doesnt care enough to look into it. they will complain no matter what. it been mentioned that the htc one wouldnt support the new lte signals. thats partly why i havent gotten one yet. as well as because of lack of storage. not to mention lte blows donkey **** in my area. who cares about cloud storage if my network wont support it well enough and my phone is programed to use 3g over 4g.