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HTC One - how to stop phone from changing personilized ringtones back to default randomly?

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Journeyman

HTC One - how to stop phone from changing personilized ringtones back to default randomly?

It seems at least once a day I have to change my ringtone/notification sound back to my personilzed one, because it has been reset to default.

What can I do to stop the ringtone/notification sound reverting to default all the time?

4 REPLIES 4
Journeyman

Re: HTC One - how to stop phone from changing personilized ringtones back to default randomly?

jas0416,

Thanks for the post! Here are some instructions I found for the ringer and notifications http://bit.ly/1eiuT9X, let me know if this helps!  Otherwise here is the user support guide: http://bit.ly/152Zgiw for more tips! Thanks.

Lucia

Social Care

Journeyman

Re: HTC One - how to stop phone from changing personilized ringtones back to default randomly?

Thanks Lucia,

But the provided links just show how to set the sounds. I already knew that. I change them to one of my liking, and sometime later the system changes them back to the original default. I then change them again to the ones I picked, but guess what, after a while, the system again change them back to the default sounds. How can I prevent this from happening over and over again?

Journeyman

Re: HTC One - how to stop phone from changing personilized ringtones back to default randomly?

Sooooo sorry - I figured it out. And yes, it was operator error!!!! I do have a volume control app, that was set to change in the profile the sounds to default. And because I never unmarked that otion everytime I used a certain ringer profile (ex. quite at night time) it changed the sounds back to the default one. I corrected this, and voila, problem solved.

Thanks for looking into this though 

Journeyman

Re: HTC One - how to stop phone from changing personilized ringtones back to default randomly?

jas0416,

Thanks for keeping me updated! Here to answer any questions/concerns you may have!

Lucia

Social Care

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