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Kyocera DuraMax with Sprint Direct Connect

Wizard

Kyocera DuraMax with Sprint Direct Connect

Available on October 2nd, the Kyocera DuraMax is the workhorse of the new Sprint Direct Connect portfolio. It has a rugged exterior and non-slip Dura-Grip® surface, a 2.0-inch QVGA TFT main display, 3.2 MP camera with flash and camcorder, and is designed to meet Military Standard 810G for dust, shock, vibration, extreme temperatures, blowing rain and water immersion (up to 30 minutes in one meter of water).

See the Kyocera Duramax's Fact Sheet for details.

2 REPLIES 2
Journeyman

Re: Kyocera DuraMax with Sprint Direct Connect

My wife and I have been using the Kyocera Duramax since April 30, 2012.  We previously had phones from Sprint on the Nextel side of things for 2 years.  We have had other phones from Nextel before, when we had those hybrid phones, the ic902 and before that the i680, i890, i580, 8350i, and i830. Currently we only use the phones for Direct Connect.  The Sprint Direct Connect feature has been a disappointment. When it works, it's fairly decent.  However what has been happening is that my wife has to reboot her phone sometimes in order for the Sprint Direct Connect to work.  This problem has been occurring since we started using the phones.  Usually at the end of the day when she is walking to the car, she will attempt to call me via Direct Connect.  The phone sometimes gives her an "unable to connect" message and to "open flip for details".  Sometimes, when it's in this non-working state, it beeps like it does connect and the display shows that it connected but I do not receive any notification on my phone.  If I try to Direct Connect with her when her phone is in this non-working state, I always get the "unable to connect" message.  I can call her Duramax (via phone) using my Duramax and that works fine.  I tried rebooting my phone and it does not help.  When she reboots her phone it always fixes the problem.  One day, I told her not to reboot her phone and to bring it home.  I had both phones side by side and the Direct Connect still did not work.  I rebooted my phone and still no luck.  I rebooted her phone and the DC started working.  I made a video of this so if any technical person from Sprint would like to see it, let me know.  In June, I received a replacement phone for my wife.  The problem still occurs maybe about every other day.  Here we are in August and we are still having the same problem.  After being at home all day, my wife left to go to the store.  I tried to call her via Sprint DC and guess what, it didn't work.  I called her Duramax using my Duramax via phone and told her that I couldn't DC with her and that she needed to reboot.  Naturally, after she rebooted, DC worked fine.  My wife likes having the Direct Connect ability and wants to keep it.  If it were my decision, I would dump these phones and pay the ETF.  It's really irritating to pay for service and not have it work well.

Highlighted
Journeyman

Re: Kyocera DuraMax with Sprint Direct Connect

Sprint DC on thd Duramax just plain stinks. I have the same problems. Two cans and a string would be better than PTT on this phone. Thinking of checking out AT&T PTT.

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