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Can't Block Media Downloads On Family Plan

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Journeyman

Can't Block Media Downloads On Family Plan

I recently bought my daughter an LG Rumor Touch phone and I can't block media downloads on her phone. I went to my preferences "limts and perimssions" and I don't see her phone as an option to edit. It appears to be a technical issue but I'm having trouble getting in touch with them.

2 REPLIES 2
Journeyman

Re: Can't Block Media Downloads On Family Plan

its sprint way in making money, you need to sometimes complain about it to sprint customer service at *3 and tell them what you want blocked so you won't get charged extra fees.  Thats what I had to do.  Hope that answers your question. 

Journeyman

Re: Can't Block Media Downloads On Family Plan

hey ken,

got it taken care of or no? just checking and curious thanks.

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