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Error 107 trying to send texts

Journeyman

Error 107 trying to send texts

Cant send texts to other sprint phones. Get message "cant send message with card 1 error 107"

 

This error only happens when texting some of my contacts. All sprint phones. Im in NE Ohio if it matters

3 REPLIES 3
Master

Re: Error 107 trying to send texts

JVOLPE73, thanks for contacting us. Lets find out what is going on with that. Are you able to make/receive calls? Did you recently swap devices? May I please have some of the cross streets and ZIP code of the location where this is happening?

 

Ina.
Sprint Social Care Team.
Journeyman

Re: Error 107 trying to send texts

No I did not swap devices. I did however recently update all available options including firmware / software etc. In settings / system updates. 

 

I am able to call the numbers but not send text.  same error 107 for 3 days. I have restarted my phone several times. 

 

Cross streets birch trace and penny lane

 

Zip code 44515

Master

Re: Error 107 trying to send texts

JVOLPE73, thanks for replying. I reviewed the area and there are no issues reported by our Network Team that could be affecting the services. I'd like to take a look at the messaging settings on the account, please respond to the private message I sent you.

Ina.
Sprint Social Care Team.
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