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LG G4 Will Not Receive Texts

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Journeyman

LG G4 Will Not Receive Texts

I have had a Sprint LG G4 since October of 2015 and the device has begun to 'miss' certain texts I am receiving. When a conversation suddenly shifts topic I'll understand that my phone has failed to receive a text which can be backed up when the sender will send a screenshot of how their text conversation appears, often with a 'delivered' confirmation message. I have already factory reset the phone to see if that would help to solve any issues which it did not. 

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2 REPLIES 2
GrandMaster

Re: LG G4 Will Not Receive Texts

sms texts or mms?
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I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
Wizard

Re: LG G4 Will Not Receive Texts

Hello tomwallain.

 

Since when did this started happening? Did you download any app or updates before it started happening?


Joel
Sprint Social Care
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