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LG Rumor will not log into Vision

Journeyman BAH
Journeyman

Re: LG Rumor will not log into Vision

I'm very happy your phone is working correctly now!  However, please don't be mislead as to the root cause of the issue.  Provisioning your phone via a cabled provisioning system or manually on the handset, is no different.  The only difference would be that provisioning manually on the phone allows room for human error.  If provisioning your phone via the cabled provisioning system corrected the issue, I would assume that your phone was manually provisioned incorrectly, initially.  Resetting the phone's parameters would have cleared all previous provisioning data and allowed the service technician to start fresh. 
 
I'm very happy that your phone is fully working now and your son will be able to buy some ringers!  I apologize that it took so long to figure out! 
 
Please let us know if you have any additional comments, questions or concerns with your Rumor phone.  We would love to hear feedback on features that you dislike and like to help us make our future messaging products even better!   

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Journeyman

Re: LG Rumor reset?

Any one know how to master reset the lg rumor???

Journeyman

Re: LG Rumor reset?

Are you referring to a master reset similar to a Nextel phone, or are you trying to wipe the memory of the phone clean?

Journeyman

Re: LG Rumor will not log into Vision

I also have an LG Rumor and i also get the error 67 whenever I try to send pictures via picture mail or whenI try to access the internet. Also when i get pictures sent to my phone they dont show up in my picture mail inbox but only in my picture mail account on sprint.com. Any help would be great.

Journeyman

Re: LG Rumor will not log into Vision

do what i did. log onto your sprint account, go to settings and passwords, update your web username and password. wait a few hours, then go to settings>more...>data>update data profile.

if that doesn't work, then keep trying...i had to update mine on my own like 3 times, but it worked quicker than calling sprint about it. trust me. i called more than once a day for a week, and they gave me all kinds of retarded solutions that didn't work. finally i figured out that for some reason, when you update your RUMORs phone number, it doesn't update your data for web use, and i when i went to settings>phone information>version i saw that under username, was my old username from an old number (anyone who used to have a VGA-1000 or a phone of the like will remember using the web on that phone....how it'll say "connecting as so&so@sprintpcs.com" on a yellow screen. and i remember my username from having to see that all the time. but i finally realized that having a new number, i should have a new username too, and i figured out that thats why my phone was confused. it was logging on under my new number, but under a username that the number didn't recognize. or something like that.

just TRY updating our password and username through sprint.com.

otherwise....call sprint....alot.

and if that doesn't work either...

just forget about it. get a new phone or get used to not using the web.

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