I'm having the same issue a lot of people are having since the Oreo update with bluetooth.
Factory reset, clearing the cache and data for Bluetooth 8.0.0/Bluetooth 6.20.63/Bluetooth Midi Service 8.0.0, ejecting my storage card, turning off bluetooth scanning, turning off bluetooth file sharing, turning off bluetooth SmartShare Beam, changing bluetooth options in Developer options, and excluding bluetooth from power savings have not fixed the issue.
Once every 45 seconds to two minutes, the sound will cut out and back on when listening to any sound producing app on bluetooth on any bluetooth listening device. I'm just posting this so it has visibility, but it seems that on other carrier's websites, the buck is being passed between them and LG with neither party wanting to rectify the situation. It seems that LG has not posted anywhere themselves that they know the issue is occurring.
I listen to audio on my phone almost exclusively on bluetooth, and this is a big issue for me. I just want it fixed, my phone replaced, or a different phone, as there are many people with the issue, it's been going on for a while, and no one has been able to lock down a permanent solution.
Note: I made a new topic due to my reply in another one being auto removed (most likely for posting links where other people are having the same issue.)
I've sent this off to see if there's a resolution for this issue. I couldn't find one when I was researching it myself. Thanks for bringing this to our attention.
I found that force closing the Tile app worked at the time. I haven't been using bluetooth much on my phone for music/news lately, as it was too annoying. I got with Tile, and the following was their response (I did not get back with them because I just ended up stopping trying to fix the issue for the time being: )
A -Rosendo Alcantara (Tile Customer Care)
Aug 25, 5:40 PM PDT
Hi there Jonathan,
Good day! I'm Sen, one of the Tile associates, and I'm here to assist you with every concern that you have with Tile!
I'm sorry to hear that you are having issues with your Tiles on Android 8 Oreo LG smartphone and I understand how important it is for you to have your Tile works as expected. I'll be more than happy to assist you with this.
Aside from force-closing the Tile app, may I know if you have tried to sign out from the Tile app before restarting your phone? How about uninstalling and reinstalling your Tile app? Have you tried to install the Tile app on other smartphone?
Rest assured that our engineering team is working hard on a fix for all the bugs and Tile App Standard version 2.36.0 is already out for downloading.
This did not work. I uninstalled the Tiles app. Music skips or stutters every 6-7 seconds now vs every 2-3. And if I move the phone it starts stuttering more. Thanks.
Thank you. Just trying to get info so I can get this resolved. I'm still doing some research.
It may not even be the cables, but the act of charging, period. I was playing music yesterday off the charger without issues. Obviously, that isn't a solution, but it is a workaround for me for now.
No, the Tile App,
but as I noted above, I was trying it the other day, and still had the issue, so I tried something else - just unplugging my charger. That has been working for now.