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Lg optimus id packs error

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Journeyman

Lg optimus id packs error

I have the Lg optimus when I try to install an id pack I receive an error DOWNLOAD FAILED FOR ID and also 702 PURCHASED DECLINED not sure what to do.

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13 REPLIES 13
Journeyman

Re: Lg optimus id packs error

I called customer service and fixed the problem.  My account has " premium purchase" block. They took the block off, and now I am able to downlad the ID packs.  Took five minutes on the phone.  I hope this helps.

Journeyman

Re: Lg optimus id packs error

I had the same problem Go into "my preferences" on your account on sprint.com and click on " block digital media downloads". Mine was blocked for some reason but all I had to do was click on my phone and the problem was fixed!

Journeyman

Re: Lg optimus id packs error

Thank you for posting this! I went to my local Sprint store and to the Best Buy where I bought my phone and nobody knew why I could not download Sprint ID packs. Your solution worked and took only minutes.

Journeyman

Re: Lg optimus id packs error

Another thank you.  Neither the online Chat Tech or Sprint store employee knew this fix.

Journeyman

Re: Lg optimus id packs error

another thanks... just changed my preferences on my new optimus to download the Sprint ID... worked great!

Journeyman

Re: Lg optimus id packs error

Thanks for posting the question and this answer!  I'm so glad I searched for the error number--I was getting mad at this new phone

Journeyman

Re: Lg optimus id packs error

Thank you for this answer. I've been on the phone with so many reps today, my head is spinning. No one could help me.

Journeyman

Re: Lg optimus id packs error

Thanks for the info! I was having the same problem and followed your message and now it is corrected. Thanks again

Journeyman

Re: Lg optimus id packs error

Thank you for posting the information.  I had been racking my brains, called Sprint customer service, went to the Sprint store with little or no success.  It took less than 5 minutes.  Now I am able to download the ID Packs.

Thanks again,

msgmoe

Journeyman

Re: Lg optimus id packs error

thanks for the posts. this has been driving me crazy!  this fixed everything!

Journeyman

Re: Lg optimus id packs error

I thank you for my daughter.  She was driving me up the wall over not getting her ID packs.  My wifes was blocked too.  Again thanks.

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