Hi my names Ben, I've had this phone for about 6 months and all the sudden it just keeps turning off, and restarts. Over and over and over again.
At first it would just restart when I would go to the messaging icon, so I then removed it, and replaced it. Well now my phone just won't get passed the Sprint Loading screen.
I was reading on other sprint phones that a hard reset might work, but am only aware on how to do a reset when my phone is on. Seeing as how my phone won't do that is there another option?
Sprint S.M.A.R.T AgentsSprint S.M.A.R.T Agent are here to help Monday through Sunday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat