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No sound when videos sent to my computer

Journeyman

No sound when videos sent to my computer

Good evening, all. I have sent a few videos from my phone to my email to store on my computer. When I open them up, the video is fine, but it has no sound, even though i have everything turned up. The videos play just fine on my phone, and i watch videos on websites all the time with no problem. Please advise....

3 REPLIES 3
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Re: No sound when videos sent to my computer

What media player are you using? Can you try playing the video on quick time?

Ray

Journeyman

Re: No sound when videos sent to my computer

Thank you so much for suggesting that...worked like a charm!

Re: No sound when videos sent to my computer

You're very welcome. I am glad that worked!!

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